The Pilates Lounge · Admin thepilateslounge.com.au/admin Mimi (owner)

Payments & memberships

Sell, charge, refund, bill and report · all inside the admin, no Stripe login needed

New sale · in person or upfront

1Payment step offers three choices: charge card on file, terminal / tap to pay, or cash. A receipt is emailed automatically. Selling a membership here starts the subscription on the spot.

Cards on file & manual charges

ClientCardActions
Claire MoreauVisa ···· 4242Charge…
Priya SharmaMC ···· 5309Charge…
Tom WhitfieldVisa ···· 1881Charge…
2One-click charge for a purchase, retail item or manual add-on. Amount + reason are required, the client gets an instant receipt, and the charge appears in today’s sales total.

Refunds

$30.00 of $35.00
Full Refund
3Refund in one click. Full or partial, straight from the client’s profile or a transaction. Card refunds return to the original card; cash sales offer credit instead. The owner always sees the impact on the day’s revenue first.

Memberships & subscriptions

ClientPlanPriceNext chargeStatusManage
Hannah R.Unlimited Mat$180 / mo3 NovActive Pause Upgrade Cancel
Margot L.Unlimited Mat$180 / mo5 NovPaused until 1 Dec Resume Extend Cancel
Priya S.Private monthly$420 / mo2 NovPayment failed Retry card Update card
4Everything instant. Pause (with end date), resume, upgrade, cancel or extend a recurring membership from this one table — prorations are calculated automatically and confirmed before applying.

Auto-billing rules

Late-cancellation fee (under 12h)ON · $15
No-show feeON · full class
Waitlist auto-promote chargeON
Package expiry reminderOFF
5Fees charge themselves. Rules apply automatically using the card on file; each client profile shows every fee charged, and staff can waive one from the profile with a reason.

Deals, promos & gift cards

CodeTypeValueUsedStatus
INTRO20Intro offer20% off first pack14 / ∞RunningEdit
WINTER35Discount code$35 off mat 10 pass2 / 20RunningEdit
GC-8492Gift card$1000UnusedView
6Failed payments get their own queue (see subscriptions table, Priya). The system retries automatically on a schedule and emails the client a secure update-card link; staff can also trigger “retry card” manually.

Sales reports

Daily Weekly Monthly Export CSV
Today
$415
+ $120 vs yesterday
This week
$2,840
18 sales
This month
$11,320
on track
Avg. sale
$96
packs leading
MonTueWedThuFriSatSunMonTueWedThuFri
7One place for revenue. Daily, weekly and monthly sales, refunds and fees included, with a simple chart and CSV export for the bookkeeper.